Program Refunds & Transfers (programs only):
Students who request a transfer to another program of the same type and name are only permitted to make 1 transfer and it must be done before 7-days prior to the start of the program that they are currently registered for and the program that they are transferring into must be within 30-days of the original registered program. After that date, no transfers are permitted. No cancellations are tolerated and no refunds are given unless the program is cancelled by HSS. If your program is cancelled, which a decision is normally made 1 to 2 days prior to the class start date, it is due to low enrollment or other for seen reason. If this happens, you will be provided with a full refund not including any products and merchandise purchased at the time of your registration. For example: Student Manuals, CPR Pocket Masks, Etc. If the program requires a student manual and you do not have one for the day(s) of the program, you may be asked to leave without a refund. Students that are late more than 10 minutes after the start of the program will be asked to leave without a refund.
Any questions or comments can be directed to 717.645.1242. This policy is subject to change without notice at any time. For any email communication with HSS, check your SPAM folder as some emails may go there in regards to important messages and cancellations. This policy is subject to change without notification.
Students requesting accommodations for disabilities are urged to contact the Office of the Program Coordinator or Training Center Director. Requests should be forwarded well in advance of the scheduled class sessions in order to assure time to review documentation provided by the student.
If not forwarded in advance, students should make the instructor aware of their request on the first scheduled class session. Students are asked that all disability accommodations are made in writing and proper documentation needs to be completed by a medical physician for your disability.
As a student, you will have the option of using our student portal. If you entered a correct email address and a password upon registration of any course, you will automatically be generated into our student portal. This allows you to have access to upcoming courses that you are registered for, past courses that you have taken, and any online courses you might have signed up for. If you have forgotten your password, please email firstname.lastname@example.org. To use your student portal, click on STUDENT PORTAL and you will be directed to where you can click on to use the portal or search our current open enrollment courses.
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